J.C. Penney - Elliott Report Andre holds a Master of Human Resources and Industrial Relations and a Bachelor of Arts in sociology from the University of Illinois at Urbana-Champaign. If you have experienced a problem with JCPenney that is a bigger problem that the local customer service departmentcan handle, you may want to reach out to the corporate office. As of February Jan uary 28, 2017, it operated approximately 1,013 department stores in the United States and Puerto Rico. JCPenney Corporate Headquarters Project | Walker Engineering DePaul began his career in 1995 and spent three years at Target Corporation, working in merchandising and operations positions before joining Shopko in 1998 as a store manager. Mullen is responsible for leading the growth of the Companys e-commerce business as JCPenney reimagines how consumers experience JCPenney no We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of JC Penney, Like, share & subscribe to JC Penney on YouTube at. She was also on the Board for Cosmetic Executive Women in the United Kingdom. Corporate Phone Number: 1-972-431-1000Fax Number: 1-972-431-1362Customer Service Number: 1-800-709-5777JCP.com Phone Number: 1-800-322-1189TDD: 1-800-527-7889Credit Card: 1-800-527-4403Gift Registry: 1-800-527-4438Warranty Issues: 1-800-933-7115, Your email address will not be published. million verified professionals across 35 million companies. Feel free to check out DoNotPays full line of services to see how else DoNotPay can help you. Prior to joining JCPenney, Wilson was president and CEO of LW Associates, a consulting practice focused on transformative strategies leveraging digital technology for retail and wholesale brands and solution providers. Can you please send u. @roypie2 Hey there! MEDIA RESOURCE SITES. J.C. Penney CEO Marc Rosen sent an email to employees late Thursday saying the corporate staff is moving back into its former headquarters in Plano. While at Shopko, DePaul made key improvements to customer service scores, operating expenses, shrink, and overall productivity. padding:10px 5px;word-break:normal;} We apologize. I did this as my wife enjoys J.C. Penney while I am the one who pays for ALL her purchases. Chief Transformation and Strategy Officer. JCPenny Email Formats and Examples Milano holds a Bachelor of Business Administration degree in marketing from Pace University. We would be more than happy, @SearingtownRoad Hello, We are so sorry to hear of your experience. JCPenney Corporation, Inc. | Company Profile, Marketing Contacts, Media Spend, Brands. Click on the name of the company and have DoNotPay do the work for you. Find your B2B customer within minutes using affordable, accurate contact data from Datanyze. Plaines applies a customer-first mindset to improve performance and profitability, scale high-growth operating models, and accelerating business transformation. Can you please send us a DM w, @ladybugteach411 Hello, Thanks for reaching out. 6501 Legacy Dr. Plano TX 75024. Complaints Department is not affiliated to, linked with or otherwise endorsed by JCPenney. .tg .tg-fkpb{background-color:#f0f0f0;border-color:inherit;text-align:left;vertical-align:top} Prior to joining JCPenney, Plaines was the executive vice president and CFO at Jones Lang LaSalle (JLL), a leading global commercial real estate services company. .tg td{border-style:solid;border-width:0px;font-family:Arial, sans-serif;font-size:12px;overflow:hidden; For questions regarding the Factory Ship(Supplier-Direct-to-Consumer)program, order processing and shipping requirements. Our campus employs more than 3,000 associates and contractors across multiple departments and specialty areas. Thanks! JCPenney - HR.com .tg td{border-style:solid;border-width:0px;font-family:Arial, sans-serif;font-size:14px;overflow:hidden; The latest complaint Mattress warranty replacement was resolved on Dec 06, 2021. Jcpenney headquarters is in Plano, Texas, United States. The registrar must send an email to their jcpenney buyer with the following information to gain access:Supplier name and number, registrar's name, position, phone,fax and mail. While at the company, she completed the largest acquisition and integration in company history, established its capital allocation strategy and drove their finance operating model transformation. Rosen is focused on leading transformational growth through the next era of the business and strengthening omnichannel capabilities to deliver a seamless shopping experience for customers however they choose to shop. Mortensen holds a Bachelor of Science degree from the University of Arkansas, and was named an Outstanding Alumna by the Dale Bumpers College of Agricultural, Food, and Life Sciences. He oversees the Companys ethics and compliance, government relations, and privacy groups. In this role, Conte develops and executes strategic financial decisions and leads the Companys accounting operations and financial reporting functions, including the support services teams in Salt Lake City and Bangalore, India. The company also sells its products through its Website, jcpenney.com. Mortensen began her jewelry career at Zale Corporation and her retail career at Federated Department Stores. Please send, @lipglossNflaws Hello, We are sorry to hear of your troubles. She also serves on the firms audit committees. Chad Duennes is senior vice president of supply chain, reporting to Laurie Wilson, chief supply chain officer, senior vice president planning & allocation and pricing. Most recently, Andre served as the senior vice president, head of human resources at Victorias Secret where he led the brand through its most significant organizational transformation. Sit back and relax while we do the work. To assist you in doing business with jcpenney, please use the information below to find the department and method of communication to use when you have questions. DoNotPay will write a letter on your behalf that you can send to JCPenney's corporate address. Other reasons to reach out to JCPenney's customer service department include: Some customers also contact customer service to ask about recalled items. contact-info - JCPenney Milano is a tenured executive with applied knowledge and experience in global sourcing strategies, design and product development, and operational business practices. Prior to joining the Company, DePaul spent more than 20 years at Shopko Stores. Plaines is a retail and real estate veteran with over 20 years of high-performance strategic and executive financial leadership with best-in-class global retailers including Starbucks, Walmart and Ahold Delhaize. Harris holds a Bachelor of Arts degree in marketing from Bradley University in Illinois. SVP, GMM Adult Active, Intimate Apparel, Sleep/Lounge and Swim. jcpenney corporate email address - cleanworld.com Search. Phone: (866) 435-7111 Email: Click here He began his career at Ernst & Young, providing strategic retail advisory services. Osborne has extensive beauty experience with a proven track record of delivering significant business growth through brand positioning, customer understanding, and gaining market share. Plaines is a member on the board of directors of Nielsen Holdings plc and The Clorox Company. Tessaro is charged with managing all buying activities within these categories to ensure the assortment is aligned with Company strategy and to promote brand loyalty and excitement among customers. The login page will open in a new tab. Talked to the manager of customer relations who told me that he would personally work on this. Sharmeelee Bala joined JCPenney in January 2022 as chief information officer, reporting to Marc Rosen, chief executive officer. Ship Point/Return Goods Location Change Request Form, Each supplier is required to have a single. If you are having a problem with any of the merchandise that you recently purchased, you may want to contact JCPenny's customer service department to resolve the issue. I also had to order with a different credit card as they would not accept the one I used for on-line purchase because of some policy (okay to use it on-line just not phone orders, what idiocy is that, but fits with what I have been dealing with at this farcical company!!! JCPenney Pet Portraits Showcases Senior Dogs Available for Adoption, January 9, 2023 JCPenneys Hope & Wonder brand continues to build in 2023 with the relaunch of its Black History Month collection, November 9, 2022 JCPenney looking to hire dozens for its Fort Myers store Reopening, November 8, 2022 JCPenney donates $2.4 Million in Goods to The Salvation Army for Hurricane Ian Relief in Florida, October 25, 2022 JCPenney to Donate Up to 55,000 Units of Merchandise to Puerto Ricans Impacted by Hurricane Fiona, JCPenney goes to the dogs for a good cause, JCPenney's Hope & Wonder launches Black History Month collection, JCPenney Connected to Whitney Houston Biopic, JCPenneys Plano Headquarters To Reopen At Legacy West, JCPenney CEO talks brand turnaround, focus on apparel, and the holiday season, JCPenney CEO Marc Rosen: Customers getting 'great value' with Black Friday deals. Phillips joined the Company in 2021 and is responsible for leading the brand work and developing merchandising strategies for the divisions. We are sorry to hear this. Tessaro holds a Bachelor of Science degree in Fashion Merchandising from Florida State University. Catalog & Retail on-time shipment offsets. Rosen holds a bachelors degree from the University of Michigan and earned his masters degree in business administration from the University of Chicago Booth School of Business. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JC Penney Customer Service. It was founded in 1902. Morris has more than 25 years of broad legal experience. @DebB76163668 Hello, We are sorry to hear of your troubles. Rating 2.2 Reviews 1357 Write A Review Edit 1357 Reviews For JC Penney Headquarters & Corporate Office orders customer service Worst customer service people I have ever experienced. I went into JC Penney in West Covina Calfornia this morning, there was 2 sales ladies working both helping customers but never once did they acknowledge me while I stood there for 30 minutes. support@jcp.com Required fields are marked *. If your matter is still not resolved, or if you require assistance for a Customer Service related issue, please contact us by one of the following methods. And you cannot allow someone to purchase whatever way they choose. .tg .tg-voov{background-color:#333333;border-color:inherit;color:#ffffff;font-size:medium;text-align:left;vertical-align:top} matter when, where, and how they want to shop. After logging in you can close it and return to this page. .tg .tg-z4qf{background-color:#f0f0f0;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} Katie Mullen joined JCPenney in January 2022 as chief digital officer, reporting to Marc Rosen, chief executive officer. In her three years at JCPenney, she has led the charge in clarifying and defining the positioning of the Companys private brands to give customers more choice. Get In Touch With Credit One's Customer Service Reps Instantly, Get In Touch with JD Customer Service Reps Without the Wait, The Easiest Way to Contact Now TV's Customer Serivce Reps, Get in Touch with Google Nest Customer Service the Easy Way, Speak to a Live Customer Agent at Carvana Without the Wait, UnitedHealthcare Customer Service Hacks You Didn't Know, Reach Emerald Card Mastercard Customer Service Instantly, How to Speak to Anthropologie's Customer Service Agents, Speak to a Live Zoom Customer Service Agent With No Wait, Speak to a TXU Energy Customer Service Agent Instantly, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Most recently, Mullen served as the chief digital officer at Neiman Marcus Group. You can find contact details for JC Penney above. JCPenney offers an inclusive environment and culture where you can find and define yourself - your style, your purpose and your career. JC Penney phone number +1 800 322 1189 72 128 JC Penney website www.jcpenney.com What is JC Penney's email addresses? We take pride in being a one-stop shop for all your needs, with as many options as you can imagine as well as your favorite brands such as Sports Illustrated, Levi's, Dockers, and Skechers. UCC-128 label testing and implementation. How It Works. Before joining JCPenney, Morris spent seven years with the Dallas office of Alston & Bird LLP as a partner with a national trial and appellate litigation practice. Department Stores, Shopping Centers & Superstores, Retail, 6501 Legacy Dr, Plano, Texas, 75024, United States. He began his practice in the litigation section of Gibson, Dunn & Crutcher LLP. All rights reserved. JCPenney Corporation, Inc. Corporate Profile | Brands, Media Spend Beauty & Salon Clearance The JCPenney Communities Foundation helps advance JCPenney's commitment to celebrate and serve America's diverse, working families. .tg .tg-fu5n{background-color:#ffffff;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} {{ userNotificationState.getAlertCount('bell') }}. Jill Soltau email address & phone number | AutoZone Board Member Thank you! Thanks! At Macys, Wilson served in several roles of increasing responsibility, including executive vice president of business strategy, where she was responsible for the development of a transformative retail strategy across multiple facets of the company. He has also held leadership positions and built strong product portfolios in multiple categories, loyalty programs, and e-commerce businesses with Stitch Fix, Banana Republic, GAP, Inc., and was president of Bootlegger, a Canadian specialty retail brand.